Online conference to improve the quality of administrative procedures
09:27 12/09/2018
On 11/9, the Government organized a national conference on improving the quality of administrative procedures. Mr. Truong Hoa Binh, Member of Politburo, Deputy Prime Minister of the Government presided over the conference.
Nguyen Tu Quynh, Chairman of the Provincial People's Committee, stated at the meeting
			
			
At the Bac Ninh Bridge, Mr. Nguyen Tu Quynh, Deputy Secretary of the Provincial Party Committee, Chairman of the provincial People's Committee. At the same time, there are leaders of the provincial Public Administration Center, some departments, districts, towns and cities.

 
According to the report of the Office of the Government, over the past years, the reform of administrative procedures in the whole country has achieved positive results, especially thanks to effective implementation of the one-stop shop mechanism. The quality of service, the control over the settlement of administrative procedures for individuals and organizations has been increasingly raised, contributing an important part in the improvement of the business environment and the competitiveness of the country. contributing to the socio-economic development of the developed country.

With the view of moving from Government to Government serving people-centered businesses, on April 23, 2018, the Government issued Decree No. 61 on the implementation of the one-stop shop mechanism. In the implementation of the 4 main tasks are to improve the institution; consolidate the organization and layout of offices and equipment for the OSS at all levels; To step up the application of IT to meet the requirements of implementing the one-stop shop mechanism, one-stop shop for settling administrative procedures; Organize thorough training, propaganda, dissemination, and inspect and urge the implementation of Decree 61.

At the meeting, participants discussed and proposed some solutions to implement and implement effectively Decree 61 of the Government. Accordingly, the Government should pay attention to investment support localities in infrastructure investment in the one-stop shop. To continue speeding up the building of the national database link-connection system, the inter-database link between ministries and central branches and localities; study on administrative procedures, the time for implementation of administrative procedures; Promote the implementation of e-government ...

Speaking at the Bac Ninh Bridge Point, the head of the Center for Public Administration said that in recent years, Bac Ninh province has always prioritized the deployment of common software in the operation of agencies. to improve the efficiency of work, contribute to serving the people, better business. In particular, Bac Ninh is one of the three provinces where the Prime Minister has authorized the pilot establishment of provincial administrative procedures under the provincial People's Committee. In addition, the province has also established and put into operation 8/8 CTs in districts, towns and cities and 126/126 commune-level offices. After more than one year of operation, the provincial and district levels benefit the people and businesses when they come to work, thus contributing to improving the business environment and improving the satisfaction. of people and businesses.
 
In the process of operation, the units have used automated software at a focal point; Notice of result of handling administrative procedures by SMS and Zalo; software for assessing citizen satisfaction; Set up a settlement procedure for each administrative procedure. As a result, from the beginning of 2018, the number of provincial delinquency applications dropped to less than 1%, with over 99% early and timely resolution.

In the coming time, Bac Ninh province will continue to improve software application services public; To intensify propaganda for people and enterprises on the effectiveness of administrative procedures implementation through information technology systems; Strengthening the application of public services at Level 3, 4. At the same time, renovating the process of handling administrative procedures; Application process in parallel to reduce unnecessary steps, unnecessary procedures, and reduce the time to process administrative procedures.
 
Speaking at the meeting, Standing Deputy Prime Minister Truong Hoa Binh acknowledged and appreciated the efforts of the ministries, committees, central agencies and localities in administrative reforms over the past time.
 
In the coming time, the Deputy Prime Minister Truong Hoa Binh requested the ministries, branches and localities to expeditiously promulgate the implementation plan of Decree 61 of the Government. To complete the one-stop and one-stop-shop procedures in the mode 4 (receiving, evaluating, settling and returning results) in the receipt and handling of administrative procedures. Continuously review and cut down unnecessary administrative procedures, improve the quality of services for organizations and individuals in dealing with administrative procedures; To have a mechanism and policies to encourage and encourage the sections to work at the one-door and one-door sections.

The localities shall coordinate with the ministries and central branches in deploying and linking the Public Service Portal, ensuring the uniformity in the process of settling administrative procedures in the whole country. Strengthening the application of public services at levels 3 and 4 according to the list of public services approved by the Prime Minister.

Immediately following the conference, with the thorough understanding and implementation of the direction of the Permanent Deputy Prime Minister, Chairman of the provincial People's Committee Nguyen Tu Quynh requested the province and district administrative procedures continue to review and select. the administrative procedures 4 in place. Some departments have many administrative procedures directly related to people and enterprises should send staff specialized expertise, capable of solving immediate work; research, flexible arrangement of reasonable time frame at the administrative procedure to best serve the requirements of people and businesses.
 
In addition, departments, sectors and localities continue to study ways to improve the quality of public services online, reduce administrative procedures, reduce troubles, save time for people and businesses… To increase investment and supplementary equipment for working at the commune-level OSSs, and at the same time, to formulate regulations on management and effective use of material foundations and equipment.

Source bacninh.gov.vn
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